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Privacy information notice

(effective as 23.11.2022)

Who-will-process-your-Personal-Data

Who will process your Personal Data?

This privacy information notice regulates the processing of your Personal Data (as defined below) by LeDap (as defined below) and the Sellers (as identified pursuant to the criteria set out below) according to European Regulation No. 679/2016 on the processing of personal data (“GDPR”) and any other rule on the protection of personal data during the processing activities, which already is, or will be applicable by the time this contract becomes effective (the “Privacy Regulations”).

Who is the data controller of your Personal Data?

In the scenarios specially outlined herein,
the autonomous data controllers of your Personal Data are:

the entity affiliated to LeDap selling you the relevant products and services among the list of entities listed in the Annex to this privacy information notice (the “Seller”) for the purposes where it is specifically indicated herein

and

LeDap Group AB with registered office in Kungsträdsgardsgaten 28, 7th Floor, 11147 Stockholm (Sweden), VAT No. SE559325905301 (“LeDap”) that appointed a data protection officer which can be contacted at the following address info@ledap.com

The Seller and LeDap also operate as joint controllers for the purposes where it is specifically indicated herein.

If you want to know more on the processing of your Personal Data, please carefully read the sections below of this privacy information notice.

What-kind-of-Personal-Data-we-use-and-where-are-they-collected-from

What kind of Personal Data we use and where are they collected from?

We process your personal data which are collected directly from you as well as from the other sources, as outlined in the categories of personal data listed below (hereinafter, “Personal Data”):

Data provided directly by you

The applicable Seller, as autonomous data controller, processes the following categories of Personal Data directly provided by you:

a) identifiable information provided during the registration process, the creation of an account on our app (hereinafter, the “App”) or on the website or platform run by the Seller (hereinafter, the “Website”) or when completing your purchase order in physical shops or through our App and padel clubs or join our engagement programs, prize competitions and events, and when you make a reservation through our padel clubs, our third-party booking providers or our own booking platform through the App, including name and surname, e-mail address, user ID, password, gender, country of residence, postal address, date of reservation, age range, type of purchased product or service, and phone numbers for deliveries;

b) financial information and data related to your credit card for the purchase of products through the App or the Website; and

c) information contained in any correspondence or requests sent by you to us or asked you by us if problems with our service on the App or the Website or purchased products are reported.

The information of letter a) above is also processed by the Seller and LeDap as joint controllers in the cases listed below.

Personal Data obtained from automatic tracking systems

The Joint Controllers process the following categories of Personal Data collected through the automatic tracking systems when you browse the App or the Website and use its services:

  • Information relating to your usage of the App or the Website;
  • Navigation information collected when you surf the Website.

    We use some technologies (e.g.
    cookies and automatic tracking systems) that automatically collect certain items of information relating to the way in which the user utilizes the App or the Website such as the IP address or other unique code of the device (computer, mobile or other devices) employed by the user to browse the App or the Website, identification as registered user or not, technical information that may include the URL from where a user originates, browser or device information, language.

    This information helps us to continuously improve the browsing experience and the mechanisms of purchase of our products and services, and to monitor the correct operations of the App and the Website. This information only includes statistical data relating to the actions performed by the user and is not intended to be associated with the user’s identifying data. In any case, navigation data may identify you, only when matched with your identification personal information.

For further information on the use of Personal Data collected through cookies and tracking systems, please read carefully our Cookie Policy

For-what-purposes-and-why-do-we-use-your-Personal-Data

For what purposes and why do we use your Personal Data?

The Seller and LeDap process your Personal Data for the following purposes and with the following data protection roles indicated herein.

  • for the following “Contractual Purposes”:
  1. Purpose
    to manage the sale of our products and services through the relevant platform, shop and padel club, including the newsletter service, if you subscribed to it, and provide sale and after-sale services, including, for example, fraud prevention, returns, guarantee and customer support;

    Data Protection Role
    This processing activity is carried out by the Seller as autonomous controller.

  2. Purpose
    To participate to LeDap loyalty programs and promotions in accordance with the relevant Ts&Cs as provided at the time when you register to the relevant program or promotion;

    Data Protection Role
    This processing activity is carried out by LeDap as autonomous controller.

  • for the following “Law Related Purposes”:
  1. Purpose
    to comply with legal and regulatory obligations;

    Data Protection Role
    This processing activity is carried out by the Seller and LeDap as either autonomous controllers or joint controllers, depending on the purpose of processing giving rise to the legal or regulatory obligation.

  • for the following “Marketing Purposes”, unless you denied your consent either on the collection of your Personal Data or in any subsequent communication
  1. Purpose
    to send you marketing communications through electronic means about products and services similar to those that you have already purchased;

    Data Protection Role
    This processing activity is carried out by the Seller as autonomous data controller.

  • if there is a processing for Marketing Purposes according to what indicated above, for “Segmentation Purposes
  1. Purpose
    to analyze your characteristics and preferences according to non-invasive categories of Personal Data, such as spending volume, purchased product/service, shop of purchasing, age range, location of the padel court, information on your bookings and status;

    Data Protection Role
    This processing activity is carried out by both the Seller and LeDap, to which Personal Data will be communicated for this purpose, as joint controllers.

  • Moreover, for “Legitimate Interest Purposes”:
  1. Purpose
    to send you an invitation to provide feedback on the service that you have received. This is to help identifying service improvements it can put into place as a result of your feedback;

    Data Protection Role
    This processing activity is carried out by the Seller as autonomous controller.

  2. Purpose
    to claim and defend the rights in a potential dispute as well as, within the limits necessary to perform the activities connected to mergers, acquisitions, financing or other type of transactions relating to the Sellers and/or LeDap and to communicate them to the parties involved in these transactions.

    Data Protection Role
    This processing activity is carried out by the Seller and LeDap as either autonomous controllers or joint controllers, depending on the purpose of processing giving rise to the dispute or the referred transaction.

Processing of Personal Data for Contractual Purposes is necessary for the performance of the contract entered with you. Likewise, the processing of Personal Data for Law Related Purposes is necessary to comply with a legal or regulatory obligation. As such, the processing for Contractual Purposes and Law Related Purposes is mandatory. If you do not provide your Personal Data, it would not be possible for us to provide the products or services that you request.

Processing of Personal Data for Marketing Purposes is not mandatory, and it is performed according to the local provision implementing article 13.2 of the EU Directive 2000/31 and, in the case processing of Personal Data of individuals located in the UK, according to the equivalent provision under UK laws. If you deny or revoke your consent, the Seller will not be able to process your Personal Data for Marketing Purposes.

Processing of Personal Data for Segmentation Purposes and Legitimate Interest Purposes is functional to the pursuit of our legitimate interest, properly balanced with your interests since the processing of Personal Data is limited to what strictly necessary to pursue such purposes. You can object to such data processing at any time, by sending a communication to info@ledap.com. In such case no data processing will be carried out by us for such purposes, except in case where we demonstrate the existence of legitimate prevailing interest.

To-whom-are-your-Personal-Data-communicated

To whom are your Personal Data communicated?

LeDap and the Sellers can communicate your Personal Data as either autonomous controllers or joint controllers depending on the purpose of data processing to:

  • third parties service providers entrusted with processing activities that provide services or assistance and advice to us, with special – but not exclusive – reference to technology, accounting, administrative, legal, insurance, IT, marketing, data analysis matters;
  • LeDap group affiliates;
  • persons and authorities whose right to access personal data is recognized by law, regulations or provisions issued by legally empowered authorities;
  • parties involved in mergers, acquisitions, financing or other type of transactions relating to the Sellers and/or LeDap; and
  • competent authorities.


The abovementioned recipients will process your Personal Data as data controllers, data processors or persons in charge of processing, depending on the circumstances.

A complete list of data processors is available, upon request to our Company, through the modalities as per this Privacy information notice.

Where-are-your-data-transferred

Where are your data transferred?

We can transfer your Personal Data to the recipients listed above, also located outside of the European Economic Area (EEA). For transfers to non-EEA countries not considered adequate by the European Commission, the Sellers and LeDap have put in place appropriate and suitable safeguards to protect the Personal Data, including the measures required as a consequence of the decision of the European Court of Justice C-311/18. Accordingly, Personal Data are transferred in compliance with the requirements and the obligations provided by applicable data protection laws as per Articles 44 et seq. of the GDPR. For further information with regard to the appropriate or suitable safeguards and the means by which to obtain a copy of them, the user can contact our Company with the modalities as per this Privacy information notice.

How-long-are-your-Personal-Data-retained

How long are your Personal Data retained?

The Seller and LeDap retain your Personal Data for the time strictly necessary to achieve the purposes for which Personal Data were collected and further processed, including any retention period required under the applicable legislation.

The Seller and LeDap process your Personal Data for Contractual and Legitimate Interest Purposes for the duration of the contract (in case of an account created on the App or the Website, of a purchase, or in relation to services provided by us) and for the applicable statutes of limitation period from the completion of the sale or of the provided service.

Personal Data processed for Law Related Purposes will be stored for the period strictly necessary to comply with applicable laws.

Furthermore, for Marketing Purposes and Segmentation Purposes are processed for 24 months from the last purchase and/or from the last contact with you (e.g., subscription to a prize competition, participation to an event, opening of a newsletter), save for the right to withdraw the consent provided or object to the processing at any time according to the modalities provided by this privacy information notice.

How-can-you-exercise-your-rights-regarding-the-processing-of-your-Personal-Data

How can you exercise your rights regarding the processing of your Personal Data?

You can always enforce your privacy rights, for example you can access your Personal Data, verify your Personal Data content, origin, accuracy, ask for your Personal Data to be integrated, updated, amended, deleted, or blocked for breach of law, as well as object to the processing of your Personal Data for legitimate purposes. In addition to the rights above, you can ask for a restriction of the processing, your Personal Data portability and lodge a claim before the relevant data protection supervisory authority.

You can exercise your rights above, at any time, by contacting us info@ledap.com. We will respond within a reasonable time frame (and, in any case, within the limits of applicable law), after verifying users’ identity.

Changes-and-update

Changes and update

This document will be effective from the date of update indicated in the heading. We might change and/or amend this privacy information notice, also as a consequence of further law modifications and/or integration. Updates and modifications will be notified in advance.

privacy-policy-Contacts

Contacts

If you have doubts, questions or complaints with regard to the collection and processing of your Personal Data, you can contact the Seller and LeDap by sending an e-mail to info@ledap.com.

ANNEX

List of sellers:

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Padel Club Kolding ApS
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